Returns & Exchanges

At Tantaly, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return policy for unused items in their original packaging. Our goal is to ensure a seamless and transparent process for all our customers.

Return Process

• 1.
  Initiate Your Return

  Contact our customer support team with your order number and reason for return to receive a Return Merchandise Authorization (RMA).

• 2.
  Prepare the Package

  Securely pack the items in their original, unopened packaging, ensuring all tags and accessories are included to qualify for a full refund.

• 3.
  Ship the Items

  Affix the provided shipping label to your package and drop it off at any authorized carrier location, keeping your tracking receipt for reference.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned goods, your refund will be processed and credited back to your original payment method within 5-7 business days.