Frequently Asked Questions
Everything you need to know about shopping with Tantaly
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as secure payments through PayPal and Apple Pay.
How long will it take to receive my order?
Standard shipping typically takes 5-10 business days. Once your order is processed, you will receive a tracking number via email to monitor your delivery status.
What is your return policy?
We offer a 30-day return policy for most items. Products must be in their original packaging and unused condition to be eligible for a full refund.
Do you ship internationally?
Yes, Tantaly ships to most countries worldwide. Shipping costs and delivery times vary by location and will be calculated at checkout.
How can I track my package?
Once your order has shipped, you will receive an email confirmation containing a tracking link. You can also track your order directly on our website using your order number.
Are my personal details secure?
Absolutely. We use industry-standard SSL encryption to protect your data and ensure that your personal information and payment details are kept safe and private.